These terms of service ("Terms", "Agreement") are an agreement between the website ("Website operator", "us", "we" or "our") and you ("User", "you" or "your"). This Agreement sets forth the general terms and conditions of your use of this website and any of its products or services (collectively, "Website" or "Services").

Terms of Service

1. Introduction
   Welcome to G-Guard! These Terms of Service ("TOS") govern your use of our website located at g-guard.com ("Site") and our services. By accessing or using the Site, you agree to be bound by these TOS.
2. Eligibility
   By using our Site, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these TOS. If you are under 18, you may use our Site only with the involvement of a parent or guardian.
3. Account Registration
   To access certain features of our Site, you may need to register for an account. You agree to provide accurate and complete information during the registration process and to update such information as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
4. Products and Services
   G-Guard offers a wide range of electronics, including TVs, LED displays, and other advanced solutions. We strive to provide accurate descriptions and images of our products. However, we do not warrant that the product descriptions, images, or other content on our Site are accurate, complete, reliable, current, or error-free.
5. Orders and Payment
   By placing an order through our Site, you agree to pay the specified price for the product(s) at the time of purchase, including any applicable taxes and shipping fees. We reserve the right to refuse or cancel any order for any reason, including availability issues or errors in pricing or product information.
6. Use of Cookies
   Our Site uses cookies to enhance your browsing experience. Cookies are small text files stored on your device when you visit our Site. We use cookies to remember your preferences, provide personalized content, and analyze site traffic. By using our Site, you consent to our use of cookies in accordance with our Cookie Policy.
7. Intellectual Property
   All content on our Site, including but not limited to text, graphics, logos, images, and software, is the property of G-Guard or its licensors and is protected by intellectual property laws. You may not use, reproduce, distribute, or create derivative works from any content on our Site without our express written permission.
8. User Conduct
   You agree not to use our Site for any unlawful or prohibited purpose. You agree not to engage in any activity that could harm, disable, overburden, or impair the Site or interfere with any other party's use of the Site.
9. Proof of Purchase
   For your convenience and protection, we kindly request that you retain a copy of your transaction records and our store policies and rules.
10. Privacy
    Your use of our Site is subject to our Privacy Policy, which is incorporated into these TOS by reference. Please review our Privacy Policy to understand how we collect, use, and disclose your personal information.
11. Limitation of Liability
    To the fullest extent permitted by law, G-Guard and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Site or the products purchased through the Site.
12. Governing Law
    These TOS shall be governed by and construed in accordance with the laws of Jordan, without regard to its conflict of law principles.
13. Changes to Terms
    We reserve the right to modify these TOS at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site following the posting of changes constitutes your acceptance of such changes.

G-Guard will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of the Hashemite Kingdom of Jordan.

​Contact Information
​ ​If you have any questions or concerns about these TOS, please contact us at:
​Email: info@g-guard.com

Although G-Guard's website may include links to other websites, we do not, directly or indirectly, imply any approval, association, sponsorship, endorsement, or affiliation with any linked website unless explicitly stated.

We encourage you to carefully review the legal statements, privacy policies, and terms of use of any website you access through links provided on this site. Your use of any external links or navigation to off-site pages is entirely at your own risk.

1. What Are Cookies?
   Cookies are small text files stored on your device when you visit our website. They help us improve your browsing experience by remembering your preferences and providing personalized content.
2. How We Use Cookies

We use cookies to:

• Remember your login details and preferences.
• Provide personalized content and advertisements.
• Analyze site traffic and usage to improve our services.

1. Types of Cookies We Use

• Essential Cookies: Necessary for the basic operation of our website.
• Performance Cookies: Collect data on how visitors use our website.
• Functional Cookies: Save your preferences to enhance your experience.
• Targeting Cookies: Deliver relevant advertisements based on your interests.

1. Managing Cookies
   You can adjust your cookie preferences via your browser settings. Please note that disabling cookies may impact the functionality of certain features on our website.
2. Changes to Cookie Policy
   We may update this Cookie Policy periodically. Any updates will be posted on this page, and we encourage you to review it regularly.
3. Contact Us
   For further details about our use of cookies, please contact us at:

Email: info@gguard.com

We value your trust and are committed to protecting your personal information. This page outlines how G-Guard collects, uses, and safeguards the data you provide while using our website.

Information Collection and Use

G-Guard is the sole owner of the information collected through this site. The information you provide, whether via email or direct communication, is only used to improve our services and keep you updated about our products. We do not sell or lease your personal data to third parties, except as required for order fulfillment (e.g., sharing necessary shipping details with the courier).

Data Usage

The information we collect helps us:

• Update our records about your interests.
• Provide personalized services and product recommendations.
• Send occasional promotional emails about new products, offers, or updates.
• Conduct market research to improve our offerings.

Security Measures

We take extensive precautions to secure your personal information both online and offline:

• Sensitive data, such as payment information, is encrypted and securely transmitted. Look for "HTTPS" in the website URL as an assurance.
• Access to personal information is limited to authorized personnel only.
• Our servers and systems are located in secure environments.

Third-Party Advertisements

Some advertisements on our website may be delivered by third-party agencies. These entities may collect data about your online activity using cookies or other technologies to provide targeted advertisements. Note that G-Guard does not control or access the data collected by third parties, and their practices are not covered by this policy.

Contact Us:

Contact us by e-mail at info@gguard.com, or through the Customer Service Center at +962 655 412 21 . Please do not send any sensitive data, such as your credit card information, via email, as we do not normally request this method of communication.

Subscription and Registration:

The client is allowed to register only one account. G-Guard reserves the right to suspend any multiple accounts for one client.

G-Guard has the right to verify the identity of the client through any channel of communication.

Product Order:

The client is fully responsible for ensuring that the specifications of the product, as mentioned on the product sales page, match the order.

G-Guard ensures that the product is delivered in the same condition as listed on the page.

The client must clarify all the specifications of the required product in the order as described on the product sales page (e.g., color, model) to avoid delays in the review process.

G-Guard is responsible for delivering products with the same specifications that have been clarified in the order.

Clients cannot use more than one offer or coupon per order. Any offer or coupon cannot be exchanged for cash. Coupons are valid for one-time use only.

Shipping Rates and Delivery Dates:

Purchases are delivered within 24 to 48 hours in the capital Amman and within 48 to 72 hours for areas outside Amman.

Circumstances Beyond Our Control:

G-Guard is not responsible for the loss or damage of purchases due to circumstances beyond our control. These conditions include natural phenomena such as earthquakes, hurricanes, storms, floods, fog, fires, aircraft crashes, power cuts, transportation disruptions, or any other disturbances.

Acceptable Reasons for Return:

• Wrong product sent by the merchant.
• Defective product.
• Product damaged during shipping.

Return Process:

Contact our Customer Service Center or use our Contact Us page within 24 hours if you receive a damaged or nonfunctional product.

Obtain approval for the return and follow the instructions provided.

Conditions for Returns:

• All products and attached free gifts must be returned.
• Returned products will be inspected. 
• Products found to be not meeting return criteria will not be refunded.
• Products must be returned within 3 days of approval.

For detailed information or to initiate a return, please visit our Contact Us page.

Cancellation Policy:

A minimum of 24 hours' notice is required for cancellations. Notification can be sent personally, via email, mobile phone (text message), fax, or any other means, and will be accepted subject to written confirmation. We reserve the right to charge a fee to cover any subsequent administrative expenses.

Wholesale Acceptance of Terms and Return Policy

Acceptance of Terms:

The buyer acknowledges that they have read, understood, and accepted these terms and conditions. Payment of this invoice constitutes acceptance.

Return Policy:

All sales are final once the products have been received.

• Products may be returned if they are found to be broken upon delivery.
• The buyer must notify the seller in writing of any expired products at least 60 days before the expiration date.